Shipping & Delivery Policy
Effective Date: 09/28/25
Last Updated: 09/28/25
At Akuma Threads, we want your shopping experience to be smooth from checkout to delivery. Here’s everything you need to know about how we ship your orders.
1. Processing Times
- Orders are prepared and shipped within 2–4 business days (excluding weekends and holidays).
- During busy times (like holidays or big sales), processing may take a little longer—but we’ll always do our best to get your order out quickly.
2. Shipping Options & Rates
- We offer standard shipping and, where available, express shipping.
- Shipping costs are shown at checkout before you confirm your order.
- Keep an eye out for free shipping promotions on select orders!
3. Estimated Delivery Times
- Domestic (within USA): [3–7 business days]
- Please note: delivery times are estimates and may vary due to carrier delays or customs.
4. Order Tracking
- You’ll receive a shipping confirmation email with a tracking link once your order is on its way.
- Tracking updates may take 24–48 hours to appear.
6. Incorrect Addresses
- Please double-check your shipping details before placing your order.
- If you realize you made a mistake, email us right away at [email protected], we’ll do our best to update it before your order ships.
7. Lost or Damaged Packages
- If your order arrives damaged or doesn’t arrive at all, contact us at [email protected] within 7 days of the expected delivery date.
- We’ll work with you and the carrier to find the best solution, whether that’s a replacement or refund.
8. Contact Us
Questions about shipping or delivery? Reach out anytime:
Akuma Threads
Email: [email protected]